FREQUENTLY
ASKED QUESTIONS

Thank you for your interest, you can buy BMOR products from one of our distributor at www.bmorvape.com/where-to-buy

Pi Plus is easy for you to start puffing right out of the box, no need to charge or filled e-liquid. Pi Plus is a 3 flavors in 1 device, switch flavors by twisting the lid.

It means that the battery is dead, and the device needed to be charged. Or please contact support@bmorvape.com.

Please email us at support@bmorvape.com, attach with the pictures and videos showing what the problem is, along with the receipt for the device.

Thank you for your interest, you can buy coils from one of our distributor at www.bmorvape.com/where-to-buy.

Please verify the products at www.bmorvape.com/verify-device.

You can send us your request here at info@bmorvape.com.

(1) For pod device, please replace the coil, and make sure you filled-in e-liquid in the tank before use it; Otherwise will cause the coil burnt.

(2) If your disposable device tastes burn, please claim warranty if purchased within 7 days. Don't forget to provide your copy of receipt or proof of purchase and picture showing the problem of the device.

If the product happens to be faulty at the time of arriving,you can claim warranty if purchased within 7 days. Please provide your code of receipt and picture showing the problem of the device.

(1) For Sober Pod: Green light means battery 80%-100%. Yellow light means 20%-80%. Red light means your device's battery is lower than 20%, should be charged.

(2) For disposable device, the bule LED light active when you use it. When the blue LED light blinking, it means the battery is dead.

(1) It means battery is dead and you need to charge the device when the Red LED light of device blinking.

(2) For disposable device, if the blue LED blinking, it means its dead.

(1) YOLO 3.5ml is built with 550mAh battery and 3.5ml capacity, which allows YOLO runs up to 800 puffs.

(2) YOLO TPD Version is built with 400mAh battery and 2ml capacity, which allows YOLO runs up to 500 puffs.

SINGA is built with 1400mAh battery and 14ml capacity, which allows SINGA runs up to 6000 puffs

Ringo is built with 1400mAh battery and 9ml capacity, which allows Ringo runs up to 3500 puffs.

The number of puffs is measured in laboratory by machines, thus the puffs can be various by different people.

No, all you need to do is provide your copy of receipt or proof of purchase and picture showing the problem of the device. Submit your warranty claim on the (Claim Warranty)

Please send your question alone with pictures to support@bmorvape.com, or ask on our website livechat!