The e-cigarette industry has experienced exponential growth over the past few years, and the number of wholesale disposable e-cigarette suppliers continues to increase. To ensure your order is not affected, we have compiled a list of questions you should ask your wholesale supplier before doing business with them. By asking these questions, you’ll gain valuable insights about your vendors and plan accordingly.
In order to gain a comprehensive understanding of disposable e-cigarette wholesale suppliers, we have divided the questions into the following categories:
Product variety and product development.
Ordering and Pricing.
Procurement, transportation and logistics.
Customer Service and Customer Support.
Let’s now delve deeper into the issues associated with each category.
How long has the wholesaler been in business?
Although reliable companies have been in business longer, the e-cigarette industry continues to evolve, with new wholesalers, retailers, and suppliers emerging all the time. So, to get a better idea of who the major players are, you need to familiarize yourself with the brand by asking the following questions:
Is your disposable e-cigarette supplier also a manufacturer?
You should not ignore this issue as it is in your best interest to work with a dealer who also makes e-cigarettes. This is because the manufacturer can help you resolve any technical issues. Keep in mind that most companies only produce e-liquids and not hardware supplies such as consoles, batteries, and other accessories.
Are there risks in purchasing disposable e-cigarettes directly from China?
Most e-cigarette wholesalers purchase their products from China. Therefore, it is recommended that you look for legitimate manufacturers that produce quality Vape products.
Bmor Vape, for example, is a company operating in more than 20 countries and has about 1,000 employees, including designers and engineers.
Companies with a strong presence don’t just disappear. Working with a legal manufacturer will eliminate potential issues related to delivery, importation and labeling compliance.
Where are your suppliers located?
Ideally, you want to work with a supplier in your area. This is because working with overseas companies comes with issues like shipping costs, import taxes, delivery times, and customs. Purchasing goods from local suppliers may not be an ideal solution for you, especially if you don’t live in China. Therefore, if you must work with an overseas manufacturer, it is recommended that you look for one that has wholesale distribution and supply warehouses in your country.
2.Product variety and product development
Does the supplier have a product development team?
When choosing a cooperative enterprise, it is necessary to understand its future development strategy. As a wholesaler or e-cigarette retailer, the last thing you want is to work with a manufacturer that has a limited product development strategy or product range.
One of the factors that impact the success of your business is having a steady supply of disposable e-cigarettes and having new/updated products to retain or attract new customers.
In this category, you should also ask about the designs and flavors the manufacturer can offer.
3.Ordering and Pricing
Is there a minimum order required to become an e-cigarette wholesaler?
Minimum order quantity is the minimum quantity of an item you can purchase. This can be in the form of a quantity (such as the number of disposable e-cigarettes) or a monetary value.
If your supplier’s minimum order quantity is ridiculously high, proceed with caution. Because you will be a small fish compared to their other customers, customer service may not work in your favor.
Find out if the wholesale supplier has a buyer directory
Transparent pricing is crucial when negotiating with wholesale disposable e-cigarette suppliers. As a wholesaler or retailer, you need to have confidence in the fixed price for your products.
Do wholesale suppliers offer tiered pricing?
Tiered pricing means that if you purchase a larger order quantity, you will receive a lower unit price. Different suppliers will have different tiered pricing. For example, they can;
Offer discounts to wholesalers who commit to specific orders each month, or
Offer discounts to users who reach a certain order threshold within a given period of time.
4.Procurement, transportation and logistics
How do I order disposable e-cigarettes for my wholesale business?
The first thing you want to know is whether you need to order products via email or direct contact. You should also ask about the supplier’s payment criteria. Most vendors require prepayment before shipping, but this option may vary based on your eligibility criteria.
What is the time lapse between placing a bulk order and actual shipment?
Although most e-cigarette dealers offer same-day shipping on small orders, this may not be the case for larger orders. Therefore, it will be in your best interest to confirm the lead time between placing your order and actual shipment.
How long does it take for your shipped order to arrive?
The time frame will vary based on the distance between you and the dealer. Overseas shipping may take longer than orders shipped locally. It is also recommended that you check whether the supplier provides tracking codes for your orders to ensure you have peace of mind throughout the process.
5.Customer Service and Customer Support
Will the company assign you a sales representative?
Having a sales representative who knows the ins and outs of your business will make a big difference. Additionally, having a professional relationship with a sales representative means you have someone to talk to whenever you have a defect, warranty, or shipping issue.
Does the disposable e-cigarette supplier have knowledgeable personnel and industry expertise?
In addition to having a salesperson, it’s even more reassuring to have support staff who can help you with technical issues. Therefore, look for a disposable e-cigarette supplier that has experts in this industry.
Does the supplier have customer testimonials?
We’ve outlined five steps to finding a wholesale supplier of disposable e-cigarettes, but the last step can’t be ignored. Much of the company’s information can be found on the supplier’s website. However, reputable companies will also have reviews and endorsements that prove their quality.
As mentioned earlier, the e-cigarette industry is growing exponentially and disposable e-cigarette wholesale suppliers offer different services to their customers. This article can help you make informed wholesale supply decisions that are right for your company.